Leo Sánchez

Proactive and Adaptable Student | Customer Service & Retail Operations

Barcelona, ES.

About

A responsible and proactive student eager to learn and grow professionally. Possessing strong adaptability, I thrive in team environments and am committed to delivering exceptional results. Seeking a part-time role to complement studies, with full availability during summer holidays, leveraging practical experience in customer service, retail operations, and cash management.

Work

Antony Morato

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Retail Sales Associate

Summary

Responsible for managing daily store operations, including opening and closing procedures, sales floor preparation, and product replenishment, while providing exceptional customer service.

Highlights

Managed comprehensive store opening and closing procedures, ensuring operational readiness and security.

Optimized sales floor presentation and product replenishment, contributing to an organized and appealing shopping environment.

Delivered personalized customer service, effectively resolving inquiries, assisting with product selection, and streamlining the purchase process.

Operated cash register, managed cash transactions, performed daily reconciliations, and generated end-of-day reports with accuracy.

Maintained store cleanliness and order, ensuring an optimal and welcoming customer experience.

Chifa Mr Wok

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Restaurant Waiter Assistant

Summary

Assisted with restaurant operations, including preparing the dining area and cash register, serving customers, and maintaining cleanliness.

Highlights

Supported restaurant opening and closing procedures, preparing the dining area and cash register for service.

Provided attentive customer service by accurately taking orders, serving food and beverages, and efficiently resolving guest inquiries.

Ensured the cleanliness and orderliness of the dining area throughout service, contributing to a positive guest experience.

Managed end-of-day cash closing and organized the dining area for the next shift.

Education

I.E.S Can vilumara

Technological Baccalaureate Technology

I.E.S Can vilumara

Compulsory Secondary Education General Studies

Languages

Spanish

Native

Catalan

Native

English

Proficient

Skills

Customer Service

Client Relations, Problem Resolution, Customer Satisfaction, Active Listening, Personalized Service.

Organization

Inventory Management, Product Replenishment, Space Optimization, Order Maintenance, Efficiency.

Cash Management

Cash Handling, Payment Processing, Daily Reconciliations, POS Systems, Reporting.

Adaptability & Flexibility

Flexible Scheduling, Task Prioritization, Change Management, Positive Attitude, Problem-Solving.