# Leo Sánchez - Proactive and Adaptable Student | Customer Service & Retail Operations
Source: https://hello.cv/leonardosanchez
Barcelona

## About
A responsible and proactive student eager to learn and grow professionally. Possessing strong adaptability, I thrive in team environments and am committed to delivering exceptional results. Seeking a part-time role to complement studies, with full availability during summer holidays, leveraging practical experience in customer service, retail operations, and cash management.

## Work
### Retail Sales Associate | Antony Morato
Responsible for managing daily store operations, including opening and closing procedures, sales floor preparation, and product replenishment, while providing exceptional customer service.
- Managed comprehensive store opening and closing procedures, ensuring operational readiness and security.
- Optimized sales floor presentation and product replenishment, contributing to an organized and appealing shopping environment.
- Delivered personalized customer service, effectively resolving inquiries, assisting with product selection, and streamlining the purchase process.
- Operated cash register, managed cash transactions, performed daily reconciliations, and generated end-of-day reports with accuracy.
- Maintained store cleanliness and order, ensuring an optimal and welcoming customer experience.
### Restaurant Waiter Assistant | Chifa Mr Wok
Assisted with restaurant operations, including preparing the dining area and cash register, serving customers, and maintaining cleanliness.
- Supported restaurant opening and closing procedures, preparing the dining area and cash register for service.
- Provided attentive customer service by accurately taking orders, serving food and beverages, and efficiently resolving guest inquiries.
- Ensured the cleanliness and orderliness of the dining area throughout service, contributing to a positive guest experience.
- Managed end-of-day cash closing and organized the dining area for the next shift.

## Education
### I.E.S Can vilumara | Technology
### I.E.S Can vilumara | General Studies

## Languages
- Spanish | Native
- Catalan | Native
- English | Proficient

## Skills
### Customer Service
Expert
- Client Relations
- Problem Resolution
- Customer Satisfaction
- Active Listening
- Personalized Service
### Organization
Proficient
- Inventory Management
- Product Replenishment
- Space Optimization
- Order Maintenance
- Efficiency
### Cash Management
Competent
- Cash Handling
- Payment Processing
- Daily Reconciliations
- POS Systems
- Reporting
### Adaptability & Flexibility
Expert
- Flexible Scheduling
- Task Prioritization
- Change Management
- Positive Attitude
- Problem-Solving

## Source
Read this profile on Hello.cv: https://hello.cv/leonardosanchez
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